1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:
- Name and contact information (email, phone, address)
- Payment information (processed securely through our payment providers)
- Age verification information
- Order history and preferences
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions and requests
- Improve our products and services
- Comply with legal obligations, including age verification
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (shipping, payment processing)
- Legal authorities when required by law
4. Data Security
We implement appropriate security measures to protect your personal information. All payment transactions are processed through secure, encrypted connections.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
6. Cookies
We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@vapestore.com.au